Last Updated: March 2026
Welcome to Chromtech’s Privacy Policy. This document explains how we collect, use, store, share, and protect your personal information when you visit and interact with our website located at chromtech.co.za. We are committed to protecting your privacy and complying with the South African Protection of Personal Information Act No. 4 of 2013 (“POPIA”).
1. Who we are
Chromtech is a diversified industrial group operating in mining, building materials, logistics, steel trading, and clean‑energy sectors. Our contact details are visible on the Website’s contact page.
2. Information We Collect
a) Personal Information You Provide Directly:
- Name
- Email address
- Telephone number
- Job title and business details
- Any other information you submit through forms, email, or communication with us
b) Technical and Usage Data:
- IP address
- Device and browser type
- Pages visited and how you interact with our Website
- Cookies and similar tracking technologies
c) Cookies and tracking:
We use cookies and similar technologies to analyse Website usage, improve functionality, and personalise your experience. Consent will be obtained where required.
3. How We Use Your Information
We use your information for purposes such as:
- Responding to enquiries and fulfilling requests
- Providing or improving our services and content
- Communicating with you
- Analysing how our Website is used
- Complying with legal and regulatory requirements
We will not use your personal information for purposes other than those that were communicated when we collected the information, unless we have your consent or are required to do so by law.
4. Lawful Basis and POPIA Compliance
We process your personal information lawfully, fairly, and in a transparent manner, and only to the extent necessary for one or more of the following:
- To respond to your request
- To comply with contractual obligations
- To meet legal requirements under POPIA
- With your consent where required
We retain your information only as long as necessary for the above purposes or as required by law.
5. Sharing Your Information
We may share your personal information:
- With trusted third‑party service providers who assist us in operating our Website or conducting business
- Where required by law (e.g., to comply with a court order or legal process)
- To protect our rights, property or safety, or that of others
We will not sell or trade your personal information.
6. Security of Your Information
We implement organisational and technical measures to protect your personal information against loss, unauthorised access, destruction, or unlawful processing. These measures are reviewed and improved regularly.
7. Your Rights
Under POPIA, you have several rights in relation to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct or update inaccurate or incomplete information
- Deletion: Request the deletion of your personal information where lawful
- Withdrawal of Consent: Withdraw consent where processing is based on consent
- Object: Object to processing in certain circumstances
To exercise these rights, contact us using the details below. We may ask you to verify your identity before actioning requests.
8. International Transfers
If we transfer your information outside of South Africa, we will ensure appropriate safeguards are in place to protect your personal information in line with applicable privacy laws.
9. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on the Website and will take effect from the date of publication.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Email: admin@chromtech.co.za
Telephone: +27 11 035 3950
(As listed on the Website.)